Can I switch from Free to Pro mid-trip?+
Yes. Buying a trip pass instantly lifts the watermark and curation cap on every trip in your account. Annual works the same way and stays in effect across every future trip.
What happens to my old trips if I cancel Pro?+
They stay yours. Trips become read-only after 2 years on Free, but Pro keeps them editable forever. Cancelling Pro doesn't delete anything — it just locks editing on the older trips again.
Is there a refund policy?+
14 days, unused. If you bought a trip pass and haven’t used Pro features, drop us a note and we’ll refund. Annual is cancellable any time, no questions.
Why no free trial on the trip pass?+
The trip pass already is a low-commitment trial — $19 for one trip is less than a tank of gas. Annual gets the 7-day trial because it’s a yearly commitment.
Will my data leave Kiuro if I unsubscribe?+
Never. Your trips, photos, notes, and audit trail stay on your account. We don’t do data retention shenanigans.
Do you have student or NGO discounts?+
Yes — email us at hello@kiuro.app from a verified institutional address and we’ll comp Pro for the year.