01About these terms
These Terms of Service (“Terms”) govern your access to and use of the Kiuro mobile application, website, and related services (the “Service”) provided by 12597918 Canada Inc., an Ontario corporation operating as “Kiuro” (“we,” “us,” or “our”).
By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
In short: use Kiuro for legitimate personal travel use, you keep ownership of your trips and photos, and we'll do our best to keep things running.
02Eligibility
You must be at least 16 years old to use Kiuro. By using the Service, you represent that:
- You are 16 or older (and the age of majority in your jurisdiction if higher for the purpose of contracting);
- You have the legal authority to agree to these Terms;
- You are not barred from using the Service under the laws of Canada or your country of residence;
- You will use the Service in compliance with these Terms and all applicable laws.
03Your account
You may create an account using email, Google sign-in, or Apple sign-in. You agree to:
- Provide accurate and complete information;
- Keep your credentials confidential and not share your account;
- Notify us promptly of any unauthorized access at security@kiuro.app;
- Take responsibility for all activity under your account.
Kiuro is currently invite-only during closed beta. Access requires a valid invite code or admission from the waitlist. We may revoke or limit access at our discretion during this period.
04Acceptable use
You agree not to:
- Use the Service for unlawful, harmful, or fraudulent purposes;
- Upload content that infringes intellectual property, privacy, or publicity rights;
- Upload malware, viruses, or anything designed to disrupt the Service;
- Attempt to reverse-engineer, decompile, or scrape the Service except as permitted by law;
- Interfere with security, rate limits, authentication, or access controls;
- Resell, sublicense, or commercially exploit the Service without our written consent;
- Use automated tools to create accounts or generate content at scale;
- Misrepresent yourself or impersonate another person or entity.
05Your content
Ownership. You retain all rights to the trip plans, photos, captions, notes, and other content you upload or create on Kiuro (“Your Content”). Kiuro does not claim ownership of Your Content.
License to us. You grant Kiuro a worldwide, non-exclusive, royalty-free license to host, store, reproduce, modify (for technical formatting and AI parsing), display, and distribute Your Content solely for the purpose of operating, providing, and improving the Service for you. This license ends when you delete the content or your account, except where retention is needed for backups, legal compliance, or security investigations.
Responsibility. You are solely responsible for Your Content and for ensuring you have the rights to upload it. If you upload photos that include other people, you are responsible for obtaining any necessary consents.
Removal. We may remove content that violates these Terms, applicable law, or our policies, with notice where reasonably possible.
06AI features
Kiuro uses large-language-model providers and other AI services to parse pasted plans, draft captions, and generate other suggestions. By using these features, you understand that:
- AI output may be inaccurate, biased, incomplete, or unsuitable. You are responsible for reviewing it before relying on it;
- Content you submit for AI processing is sent to our third-party AI provider(s) under contracts that prohibit training on your data and require zero retention where available;
- Identical or similar outputs may be produced for other users due to the nature of AI;
- Suggested captions and itinerary edits are your content once you accept and publish them; ensure they are accurate, lawful, and respectful before sharing.
07Our intellectual property
Kiuro and the Service, including software, design, logos, and brand elements, are owned by 12597918 Canada Inc. or its licensors and are protected by copyright, trademark, and other intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial purposes, subject to these Terms.
“Kiuro,” the Kiuro K-mark, and related logos are trademarks of 12597918 Canada Inc. You may not use them without prior written permission, except in factual reference to the Service.
08Paid plans & billing
Kiuro offers free and paid subscription tiers. Paid plans renew automatically at the interval you selected (monthly or annual) until you cancel. Pricing is shown at the time of purchase and may change with at least 30 days' notice.
- Payment. Payments are processed by Stripe. By subscribing, you authorize us to charge your selected payment method for all applicable fees and taxes.
- Cancellation. You can cancel at any time inside Settings → Billing. Your subscription remains active until the end of the current billing period.
- Refunds. Subscription fees are non-refundable except where required by law. We may issue prorated refunds at our sole discretion.
- Free trials. We may offer free trials. Trials convert to paid subscriptions automatically unless cancelled before the trial ends.
09Beta & early-access
The Service is currently in closed beta. Features may change, break, or be removed without notice. We make no commitment that beta features will be released to general availability or that beta data will be preserved.
By participating in the beta, you agree that we may collect additional diagnostic data and that you will not publicly disclose non-public information about the Service except as we authorize.
10Third-party services
Kiuro integrates with services operated by third parties, such as Google, Apple, Instagram, hotel and airline booking systems, calendars, photo libraries, and payment processors. Your use of those services is governed by their own terms and privacy policies. We are not responsible for the availability, content, or practices of third-party services.
11Suspension & termination
You may delete your account at any time inside Settings → Account → Delete account, or by emailing privacy@kiuro.app.
We may suspend or terminate your access to the Service if you violate these Terms, present a security or legal risk, or for prolonged inactivity. Where reasonable, we will give you notice and an opportunity to remedy the issue.
Upon termination, your right to use the Service ends. Sections that by their nature should survive termination (Your Content licenses for residual backup, intellectual property, disclaimers, limitation of liability, governing law, and disputes) survive.
12Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
KIURO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT, INCLUDING AI-GENERATED CONTENT, ITINERARY SUGGESTIONS, OR THIRD-PARTY DATA SHOWN IN THE SERVICE.
YOU ARE SOLELY RESPONSIBLE FOR YOUR TRAVEL DECISIONS, BOOKINGS, AND COMPLIANCE WITH LOCAL LAWS. KIURO IS NOT A TRAVEL AGENT, TOUR OPERATOR, OR REGULATED BOOKING PLATFORM.
13Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, KIURO AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
14Indemnification
You agree to indemnify and hold harmless Kiuro and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your use of the Service; (b) Your Content; (c) your breach of these Terms; or (d) your violation of any law or rights of any third party.
15Governing law
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
16Disputes
Before filing a claim against Kiuro, you agree to try to resolve the dispute informally by contacting legal@kiuro.app. If a dispute is not resolved within 60 days, you and Kiuro agree that any claim will be resolved in the courts located in Toronto, Ontario, Canada, and you and Kiuro consent to personal jurisdiction in those courts.
Nothing in these Terms prevents you from bringing claims in small-claims court or seeking injunctive relief in any court of competent jurisdiction.
17Changes to these terms
We may update these Terms from time to time. When we make material changes, we will notify you in the app or by email at least 14 days before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
18General
- Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Kiuro regarding the Service.
- Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
- No waiver. Our failure to enforce any right or provision is not a waiver.
- Assignment. You may not assign these Terms without our consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets.
- Force majeure. Kiuro is not liable for delays or failures caused by events beyond our reasonable control.